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TERMS OF SERVICE

Last updated: May 5, 2026

These Terms of Service govern your use of the TLK Consulting website and any services provided by TLK Consulting. By visiting our website, submitting a form, booking a consultation, or working with us, you agree to these terms.

About TLK Consulting

TLK Consulting is a restaurant consulting firm based in Toronto, Ontario. We provide consulting services for restaurants and hospitality businesses, which may include operational support, training, culture development, guest experience review, and related advisory services.

Acceptance of Terms

By using our website or engaging our services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, you should not use the website or our services.

Use of the Website

You agree to use our website only for lawful purposes and in a way that does not interfere with the site, our services, or other users. You must not attempt to access the website unlawfully, introduce harmful code, or use the site to send false, misleading, or abusive information.

Consulting Services

Any consulting work provided by TLK Consulting will be based on the scope agreed to in writing, including email confirmation, proposal, or contract. Service details, timelines, deliverables, and fees may vary depending on the project.

Client Responsibilities

You agree to provide accurate information, timely feedback, and reasonable access to the materials or people needed to complete the consulting work. Delays caused by missing information, late approvals, or changes in scope may affect timelines and fees.

Fees and Payment

Fees, payment schedules, and any expense reimbursement terms will be outlined in the proposal, invoice, or service agreement for each project. Unless otherwise agreed in writing, invoices are due according to the payment terms stated on the invoice.

 

Changes and Cancellations

Any changes to the agreed scope of work must be approved in writing. If you cancel or postpone a project after work has begun, you may still be responsible for payment for work completed and any committed expenses.

Intellectual Property

All website content, templates, training materials, frameworks, documents, and other materials created or provided by TLK Consulting remain the property of TLK Consulting unless otherwise agreed in writing. You may use deliverables only for your internal business purposes unless a separate license is provided.

No Guarantees

TLK Consulting provides advisory services only. We do not guarantee specific business results, revenue outcomes, staffing performance, or operational outcomes, since results depend on many factors outside our control.

Limitation of Liability

To the fullest extent permitted by law, TLK Consulting is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or our services. Our total liability for any claim will not exceed the amount paid to TLK Consulting for the service giving rise to the claim.

Third Party Services

We may use third-party tools for email, scheduling, analytics, file sharing, or payments. We are not responsible for the terms, policies, or actions of those third-party services.

Privacy

Your use of our website and services is also subject to our Privacy Policy. Please review it to understand how we collect and use personal information.

Governing Law

These Terms of Service are governed by the laws of Ontario and the federal laws of Canada that apply. Any dispute will be handled in the courts of Ontario unless the parties agree to another process in writing.

Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

If you have questions about these Terms of Service, contact:

TLK Consulting
Toronto, Ontario
Email: support@tlkconsulting.ca

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